All About Tailor Made Travel
Plan your next multi centre holiday with a travel expert. Tailor made & ATOL protected.
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Book Now & Pay Later. ATOL Protected
How our tailor-made service works
Planning a tailor-made holiday should be the easy part. Here is exactly what happens after you get in touch.
Tell us about your dream trip
Let us know where you’d like to go and your travel dates, number of people travelling and your ideal budget. That will help us to get started. You’ll always interact with a travel specialist — never a call centre or A.I. annoying chatbox.
Receive your tailored quote
We’ll create a personalised itinerary, usually within the same day, including flights, hotels, transfers and a clear total price. Your dedicated travel specialist will look after you from your first enquiry through to your return home.
Make it perfect for you
Want a different hotel, a few extra nights, another departure airport or a change to the itinerary? No problem. We’ll refine your holiday with you until everything feels just right — with no obligation to book.
Secure your holiday
A small deposit will be required to secure your booking and your ATOL Certificate will be issued as soon as your deposit has been paid, for your financial protection.
Booking a tailor-made holiday: frequently asked questions
The deposit is £150 per named person, and that secures your holiday and your price. If you book within 10 weeks of departure, the full amount is payable at the time of booking instead. The balance is due 10 weeks before you travel. If the balance is not paid by then, we can cancel the booking and the deposit is lost.
Yes, you can book now and pay later — £150 per person holds the booking, and the balance is not due until 10 weeks before departure. On a trip booked a year ahead, that leaves around nine months before you pay anything more. Your price is fixed from the day the deposit clears. Bookings made inside 10 weeks are payable in full.
Our ATOL number is 10510, and ATOL protects every flight-inclusive holiday we sell. If we were to fail financially before you travel, you get your money back; if it happened while you were away, the Air Travel Trust arranges for your holiday to continue and flies you home. You receive an ATOL Certificate when you pay, listing exactly what is protected.
No, your price will not go up once your £150 deposit is paid — the cost of your package holiday is fixed from that point. The only exception is a surcharge imposed on us by government legislation or by an airline, which is outside our control and rare. In practice, the price on your confirmation invoice is the price you pay.
A tailor-made holiday is built around your dates, cities, hotels and pace rather than sold as a fixed departure, and the difference from an off-the-shelf package is in the design, not the protection. Yours is still a package in law: ATOL bonded under licence 10510, with one named consultant who puts it together and stays with the booking.
Travel insurance is not a condition of booking with us, but we strongly advise you to buy it the same day you pay your deposit. That way you are covered if you have to cancel before you travel, which ATOL protection does not do — ATOL covers our failure, not yours. Check the policy covers your destination and any medical conditions.
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